IndyKite.ai

Security and Privacy

IndyKite is focused on supporting our customers to capture, connect and control their data, and compliance underpins all three. We are committed to building our technology to the highest quality so we can deliver trusted solutions.

IndyKite's Security and Privacy Team is responsible for developing and enforcing policies and control, overseeing adherance to these standards, and demonstrating our security and compliance to external auditors.

Data Protection

Encryption

Securing your data with state-of-the-art encryption

User requests to our systems are encrypted in transit using TLS, secured by certificates from a recognized third-party certificate authority. For data at rest, we ensure protection with strong encryption protocols, such as AES 256-bit.

  • End-to-end encryption for data in transit using TLS 1.2+
  • Encryption of data at rest such as AES-256
  • Secure key management practices to protect encryption keys
  • Regular audits and updates to encryption protocols
  • Encrypted backups to safeguard data against loss or breaches
  • Compliance with industry standards and regulations for encryption

Access control and identity management

Only the right people, in the right places

We enforce strict access controls to ensure that only authorized personnel can access critical systems. We use multifactor authentication, least privilege principles, granular access controls and regular access reviews to ensure secure experiences for all our users.

  • Multifactor authentication for user and administrator access
  • Least Privilege Principles
  • Access reviews. to ensure ongoing security
  • Fast de-provisioning of access for terminated users

Security standards

Committed to Industry-Leading Security and Compliance

SOC attestation

SOC 2 Type I Certified

Our SOC 2 Type 1 certification demonstrates that our security controls are designed and implemented to protect your data. We follow rigorous processes to ensure that your sensitive information is handled securely.

What is SOC?
What is SOC 2?

SOC attestation

SOC 2 Type II Certified

We are proud to have achieved SOC 2 Type 2 compliance, which validates the operational effectiveness of our security controls over an extended period. This milestone reflects our ongoing commitment to maintaining a robust and trusted security program.

GDPR compliant

GDPR Compliance

As part of our dedication to protecting customer data, we comply with the General Data Protection Regulation (GDPR). This ensures that personal data is collected, processed, and stored responsibly and that we uphold the privacy rights of our users in the European Union.

A Sensiba-ISO-IEC-27001 badge

ISO 27001 Certified

Our ISO/IEC 27001:2022 certification demonstrates that we have established and continuously maintain a robust information security management system aligned with internationally recognized standards. It confirms that our controls and processes are systematically reviewed and improved to effectively manage risk and safeguard sensitive data.

What is ISO 27001?

A Hipaa-ready logo

HIPAA-ready

We are HIPAA-ready. We can sign a BAA, and our security controls and policies are aligned to HIPAA Security Rule safeguards for in-scope services.

Platform security

Detect and fix vulnerabilities before they are exploited

We perform regular vulnerability scans to proactively identify and address security weaknesses. By continuously monitoring our systems, we stay ahead of potential risks to keep our infrastructure and data safe.

** We value the security of our systems and take a proactive approach to address potential vulnerabilities. If you discover a security issue or vulnerability, we encourage you to report it responsibly. Our team will work diligently to address any issues and keep our systems secure.

For more information on how to report security issues and our responsible disclosure process, please visit our Responsible Disclosure Policy.

  • Regular vulnerabilities scans
  • Real-time alerts for critical vulnerabilities
  • Prioritized remediation based on risk levels
  • Swift patch management to resolve issues

Data privacy

Safeguarding your personal information with transparency and control.

We are committed to protecting your personal data and ensuring its privacy by adhering to the highest standards of data protection. Our commitment to data protection ensures that your personal information is handled responsibly and in accordance with relevant privacy regulations (e.g., GDPR & CCPA)

We make contractual commitments to our customers to ensure compliance with applicable EU data protection laws, guaranteeing that:

Learn more about our data protection practices in our Privacy Policy

  • Processing is carried out only when there is lawful basis as defined by our Privacy Policy.
  • Data processing is limited to specific and disclosed purposes
  • Our systems are designed to process minimum data that is required to achieve the desired result
  • We conduct a comprehensive assessment before engaging any sub-processors and only select those who meet our data protection standards.
  • We have implemented technical and organizational measures, aligned with industry best practices, to safeguard our customer's data as specified in our Data Processing Agreement (DPA).
  • We securely dispose data when it is no longer needed.

For more information about security and privacy, visit our Trust Center.

Visit Trust Center

Resources

Blog

The EU AI Act is forcing the critical shift the agent market needs

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Guides & Whitepapers

The Enterprise Guide to EU AI Act Compliance

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News

Breakthrough AI wellbeing platform movemove selects IndyKite to power trusted AI

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